Feedback: the keys to successful digitalization of patient and customer care
Sep 9, 2021 | 10:15 AM CEST - 10:25 AM CESTPlénière
Sep 9, 2021 | 10:15 AM CEST - 10:25 AM CEST
Plénière
Description
By 2021, 75% of organizations say they have accelerated their adoption of new technologies. With new expectations from patients and customers, as well as employees, providing a fast, seamless and simple support experience is more important than ever for healthcare organizations.
In this conference, we will present feedback from healthcare organizations that have successfully digitized their support to optimize patient and customer experience and satisfaction.
